At Etiquette Electronique, we are committed to protecting the privacy and security of our customers, visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our services:

1.1 Personal Information (provided by you)

  • Full Name

  • Email Address

  • Contact Number

  • Company Name & Registration Number

  • Billing & Shipping Address

  • Government-issued Identification (for KYC verification)

  • VAT or Tax Identification Number

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

    • IP Address and browser type

    • Device information and operating system

    • Pages visited and time spent on the site

    • Cookies and tracking data (see Section 7)

2. How We Use Your Information

We process your data for the following purposes:

  • To create and verify B2B client accounts (including KYC compliance)

  • To authenticate your identity and prevent fraud

  • To provide access to product prices and enable Request for Quotation (RFQ) submissions

  • To process orders, deliveries, and payments

  • To communicate with you about inquiries, quotes, and orders

  • To comply with legal obligations and regulatory requirements

3. Legal Basis for Processing

We process personal data on the basis of:

  • Contractual necessity (to fulfill our services)

  • Legal obligations (KYC and tax compliance)

  • Legitimate interest (fraud prevention, improving services)

  • Consent (for marketing communications)

4. Data Sharing & Disclosure

We may share your information with:

  • Service providers (e.g., payment gateways, logistics partners)

  • IT and cloud hosting providers

  • Regulatory authorities or law enforcement (where legally required)

  • Business partners with whom you place RFQs or orders

We never sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable law (e.g., tax records retention).

6. Data Security

We implement industry-standard measures to protect your data, including:

  • Encrypted data storage and transmission (SSL/TLS)

  • Restricted access to personal information

  • Regular security audits and updates

However, no online service is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve website functionality

  • Remember your preferences

  • Analyze site performance and traffic patterns

You can disable cookies in your browser settings, but this may limit site functionality.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Etiquette Electronique
Email: info@etiquetteelectonique.com
Phone: 071 9447419